Working while you’re closed
Carpet & Upholstery
Treat the source of persistent commercial floor odours.
Source-led odour assessment and targeted treatment for commercial carpets, upholstery and affected floor areas — planned around occupancy and followed by practical prevention advice.
Fixed proposal for the agreed scope · Access and handover confirmed in writing
Handover planned around your operation
What it is designed to achieve
Masking an odour is not remediation.
Persistent odours may sit in fibres, backing, underlay, joints or the substrate beneath. We inspect the affected area, identify what can realistically be treated and explain where cleaning alone will not resolve the source.
Source-led assessment
We look beyond the visible surface before selecting chemistry or a cleaning method.
Targeted treatment
Treatment is matched to the affected material and likely source rather than used as a general fragrance.
Planned around occupancy
Work, ventilation and drying are scheduled for the lowest-impact access window.
Honest limits
If contamination has reached an inaccessible substrate or replacement is more appropriate, the report says so.
When to consider this service
Signs the floor needs a closer assessment.
- Odour returns after routine cleaning
- The source or affected layers are unclear
- Local contamination needs investigation before treatment
Floors and environments covered
Commercial carpets, upholstery and compatible affected floor areas following source-led assessment.
Operational and curing considerations
Timing depends on floor condition, preparation, area size, drying or curing requirements and the access available. These are confirmed in the written proposal before work is agreed.
We work while you’re closed
Delivered out of hours, as standard.
Most contractors expect your business to work around them. We work around you. Here’s what a typical overnight programme looks like — from the moment you lock up to the moment you open on restored floors.
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17:30
Your business closes
Staff and customers head home. Your premises are handed over under agreed access protocols.
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18:00
Zest arrives
Our technicians arrive on site with everything needed — no deliveries, no daytime setup.
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Overnight
Professional restoration
The full restoration is completed while the building is empty. No noise complaints, no closed-off areas.
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05:30
Final inspection
Every area is checked, dried and signed off against the agreed specification.
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08:00
You open on restored floors
Doors open at the agreed handover time, to a floor that looks new. Your team simply arrives to the result.
Access, security and keyholding protocols are agreed before any work begins. Weekend and closure-period programmes are available where an overnight window isn’t enough.
Arrange a Free Floor AssessmentHow it works
Four steps. Minimal disruption.
From first phone call to sign-off, the process is designed around your operating hours — not ours.
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01
Send photos or arrange an assessment
Start with whichever is easier. You do not need to identify the floor or treatment first.
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02
Receive an honest recommendation
We explain the condition, suitable options and whether restoration or replacement is the better decision.
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03
Agree the proposal and access plan
The scope, fixed price for the agreed work, timing, access and handover requirements are confirmed in writing.
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04
Complete and document handover
Work is inspected at the agreed handover point, with records and practical aftercare recommendations supplied.
Ideal for
Where this service earns its keep.
Commercial Odour Treatment is most in demand from these environments — always delivered around their operating hours.
Questions, answered
What facilities teams ask us.
If your question isn’t covered, the assessment is the fastest way to a straight answer — free and without obligation.
Can every floor odour be removed?
No responsible contractor should promise that without inspection. The outcome depends on the source, how far contamination has travelled and whether affected backing or substrate can be reached.
Is odour treatment included with carpet cleaning?
Routine spot treatment may be included in a carpet programme, but persistent odour investigation is separate because it may involve backing, underlay, joints or adjacent materials.
Do you use fragrance to cover the smell?
No. Fragrance may temporarily mask an odour but does not address its cause. We use source-led cleaning and treatment.
What information helps before an assessment?
Photographs, the approximate affected area, when the odour is strongest, known contamination history and details of previous treatments all help.
Related services
Often booked together.
Most clients combine services into a single out-of-hours programme — one visit, one contractor, one result.
Dr Schutz PU Systems
RAMS Available
Documented Handover
Out-of-Hours Working
£10m Public Liability Insurance
Need Commercial Odour Treatment — without disrupting your business?
Send us a few photographs for an initial opinion, or arrange a free on-site floor assessment. You’ll receive a written Floor Condition & Restoration Report — a clear recommendation, an itemised proposal and a programme designed around your operating hours. Yours to keep, whoever you choose.
No obligation · No pressure · Cornwall & Devon coverage
Prefer to talk? Call 01752 922414 · free and without obligation